Conceivium Business Solutions, Inc., a BlackBerry® ISV Alliance Member, announced today the launch of a new article, the third part in their series of business perspective articles. The Conceivium Business Perspective Series focuses on managing the BlackBerry solution within organizations today.
Part 3 of the series introduces the first comprehensive Lifecycle Management Plan for BlackBerry available in the wireless arena. In this plan, Conceivium takes the IT professional step-by-step through the life cycle of a BlackBerry® Enterprise Solution deployment using an integrated project methodology based on the Infrastructure Technology Integrated Library (ITIL) framework.
The information in the article is based on first-hand experience that Conceivium gathered while deploying their monitoring and management software for the BlackBerry solution in enterprises around the globe. The article sets the stage for BlackBerry lifecycle management and provides the details organizations need for each phase in the lifecycle. It also provides a special section on establishing BlackBerry service level agreements (SLAs). This article also focuses on the need and process for integrating configuration items (CI) with an organization’s configuration management database (CMDB).
According to Conceivium’s CEO Jonas Gyllensvaan, “BlackBerry deployments continue to be on the rise within North American and international markets. As a result, the need for lifecycle management processes is even more important than ever. With our new business perspective, we want to reach out to organizations with a classic approach that will help them succeed in managing this critical resource.”
Read Conceivium’s Business Perspective article: http://www.conceivium.com/documents/conbp200709.pdf
The Conceivium Solution Suite includes Monitoring and Management, High Availability and Disaster Recovery, and Mobile Network and Systems Management products for the BlackBerry platform. The Monitoring and Management products provide an end-to-end solution for the entire BlackBerry infrastructure, and Neverfail for BlackBerry, the High Availability and Disaster Recovery product, allows users to stay continuously connected to mobile email and applications. For more information, visit the Conceivium website www.conceivium.com
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